aggravatedrobberyAre you a restaurant owner or manager who has a blog? If you do blog, then you know how time consuming it is to write, post and manage your work. There’s a growing crime that is aggravating and frustrating business owners and marketers around the globe and unfortunately this blog fell victim to this slimy act.

It’s called content scraping.
Your content is basically copied and used on someone else’s site for their search results and credibility benefit. This can be accomplished by a lazy human who cuts and pastes your words into their site. Or it can be done with automated software, owned by equally lame people. Without lifting a finger, your branded, search engine-optimized content appears on some bogus URL or website.

The first type of crime happened to us here on the Restaurant Branding Roadmap blog.  As part of our marketing, Jocelyn was on the social media site LinkedIn, posting discussions about a recent blog article she wrote. As she was reading other posts to learn about what people were having conversations about and what topics of interest were trending, she stumbled on a discussion with the same exact title as her post. So she clicked through… and to her shock, she saw her post verbatim on someone else’s blog with no mention of her name or credit to our site. In fact, the byline was the owner of the site and his blog was also based on restaurant marketing/branding.

Jocelyn immediately reached out to inquire. “Mr. Blogger, your content is a striking resemblance of ours, word for word.” Mr. Blogger was quick to reply saying that he was so sorry because he had interns working for him on social media… and they obviously messed up.

Yeah. . . students thrown under the bus, because he got caught.

So how do you prevent this from happening to you?
There are monitoring methods and software that can help. After doing some research, this article by Kissmetrics.com sums it up well and provides a good list of helpful tools. Don’t be a victim of content scrapers.

Even if you don’t blog, keep your eye out for your intellectual property online. You might find someone using your restaurant name or your menu items to increase their business. You can set up a Google Alert or just search for your terms to make sure that no one is using them.

Do you a question for us? We’d love to answer it here on the blog. You can email us jring[at]restaurantbrandingroadmap[dot]com or reach us on our Facebook page or Tweet to us.

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