Posts in category Customer experience


BrandingCustomer experienceSocial mediaTools, Apps, TechnologyTrends

Caught in a Big Storm

I’m a Florida girl. I love the sun, beaches, and tennis year round. When I moved here three years ago, I never even thought about hurricanes — I live on the west coast — most …

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BrandingCustomer experienceEmployee engagementMarketing plansPR and promotionSocial mediaTrends

An Inside Job

A great brand is a wonderful thing — a representation of your products and services; the story of you and your team; a powerful beacon that attracts new business, keeps buyers from jumping ship, and …

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BrandingCustomer experienceEmployee engagementMarketing plansPR and promotionSocial mediaTrends

Losing Your Fear. Finding Your Brand.

Every single living entity in the business world has a brand. Brands happen when a company takes its first breath. When it opens its doors, sets the sales troops loose on the battlefield, prints the …

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